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Privacy Policy

Last Updated: May 23, 2025

Ein Insights LLC ("we," "us," or "our") is committed to protecting the privacy and security of the data entrusted to us by our clients. As an Austin-based data science consultancy, we provide analytics, predictive modeling, and consulting services to small and medium-sized businesses (SMBs). This Privacy Policy explains how we collect, use, store, and protect your data, as well as your rights regarding your information.

1. Information We Collect

We collect the following types of data to provide our services:

  • Client Business Data: Data provided by clients for analysis, such as CRM data, sales records, marketing data (e.g., Google AdSense or social media metrics), inventory data, or other datasets relevant to projects like churn prediction, propensity modeling, or marketing optimization.

  • Personal Information: Information you provide when contacting us, such as your name, email address, phone number, or business details, is typically collected during consultations, networking events, or through our website.

  • Website Usage Data: If you visit our website, we may collect non-identifiable data such as IP addresses, browser type, and pages visited, using cookies or similar technologies to improve user experience and optimize our site for local SEO.

We do not collect sensitive personal information (e.g., Social Security numbers, health data, or financial account details) unless explicitly required for a project and with your consent.

2. How We Use Your Information

We use the data we collect for the following purposes:

  • Service Delivery: To perform data analysis, build predictive models (e.g., churn prediction or customer lifetime value), create custom dashboards, and deliver actionable insights as part of our consulting services.

  • Communication: To respond to inquiries, schedule consultations (e.g., free 30-minute calls), send project proposals, or provide updates on project progress.

  • Improvement of Services: To analyze trends and feedback internally, helping us refine our offerings, such as developing semi-automated solutions or future self-service products like a churn prediction tool.

  • Marketing and Networking: To share case studies or testimonials (with your approval) and to contact potential clients through targeted outreach, such as cold-calling using publicly available business owner databases.

  • Website Optimization: To improve our website’s functionality and performance based on usage data, ensuring it meets the needs of Austin SMBs.

We do not sell, rent, or share your data with third parties for marketing purposes.

3. How We Protect Your Data

We prioritize the security of your data and take the following measures:

  • Secure Storage: Client data is stored on Amazon Web Services (AWS) S3, encrypted both at rest and in transit using industry-standard encryption protocols.

  • Access Controls: Access to your data is strictly limited to the sole owner of Ein Insights LLC, ensuring no unauthorized access.

  • Data Minimization: We only collect and retain data necessary for the specific project, such as CRM data for churn prediction or marketing data for optimization analysis.

4. Sharing Your Information

We may share your data in the following limited circumstances:

  • With Contractors: We may share data with trusted freelancers (e.g., for website design or branding) only when necessary, under strict confidentiality agreements.

  • For Legal Compliance: We may disclose data if required by law, such as to comply with a court order or to adhere to data privacy regulations like the Texas Data Privacy and Security Act, if applicable.

  • With Your Consent: We may share anonymized data in case studies or testimonials, but only with your explicit approval as outlined in our contracts.

5. Your Rights and Choices

You have the following rights regarding your data:

  • Access: You can request a copy of the data we hold about your business.

  • Correction: You can request corrections to inaccurate or incomplete data.

  • Deletion: You can request that we delete your data after project completion, subject to any legal retention requirements.

  • Opt-Out: You can opt out of marketing communications by contacting us directly.

To exercise these rights, please contact us at the details provided in Section 8.

6. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience and analyze site performance (e.g., for local SEO optimization targeting “data science for Austin small businesses”). These cookies collect non-identifiable data, such as IP addresses or pages visited. You can disable cookies through your browser settings, though this may affect site functionality.

7. Compliance with Data Privacy Regulations

We strive to comply with applicable data privacy laws, including the Texas Data Privacy and Security Act and general best practices for data protection. While Texas does not have strict data privacy laws for small businesses, we take proactive steps to ensure client confidentiality, such as encrypting data on AWS S3 and limiting access. If your project involves publicly available data (e.g., White Pages for enrichment), we will handle it responsibly and in compliance with legal standards, though we may recommend consulting a legal professional for clarity on specific use cases.

8. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

Ein Insights LLC
Austin, Texas
Email: kyle@eininsightscom
Phone: 817-542-2723

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the “Last Updated” date revised accordingly. We encourage you to review this policy periodically.

By engaging with Ein Insights LLC, you acknowledge that you have read and understood this Privacy Policy.

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